HELP PAGE - on line shopping with Coastal Framing and Design. – Coastal Framing and Design %
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HELP PAGE – on line shopping with Coastal Framing and Design.

We’ve made this shopping site as easy as possible, but there are certain things that you need to know to help you with your experience for ordering your print and frame packages.

We are here, at jen@coastalframinganddesign.com if you need more assistance.

And as our site is new, we greatly appreciate any feedback that may improve it.

Guide line for file sizes to achieve the best print quality.

BASIC INFORMATION

Upload files from 4MB to 20MB for ease of making sure they will upload into the shop.

Ensure your file is a JPEG.

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MORE DETAILED FILE SIZES FOR BEST QUALITY PRINTS.

  • A4 print size: Best pixels: 6MB, Minimum size file for an OK print: 4MB
  • A3 print size: Best pixels: 15MB, Minimum size file for an OK print: 6MB
  • 42cm x 42cm print size: Best pixels: 18MB, Minimum size file for an OK print: 12MB
  • A2 print size: Best pixels: 18MB – 20MB, Minimum size file for an OK print: 14MB
  • A1 print size: Best pixels: Up to 45MB, Minimum size file for an OK print: 16M

MORE DETAILED INFORMATION

  • We Print in 300 dpi for paper and 250dpi on canvas 
  • Please have your files sized and ready to print if possible.
  • WordPress uploads up to 50 mb. You may need to place 2 orders if you are ordering multiple frames. 
  • For satisfactory prints there will be a minimum sized file through to the optimum sized file for an excellent quality print.
  • This site accepts JPEG and PDF files only.

THE PROCESS – how to go about ordering .

Organise your file/files and place them on your desktop ready to upload.

Here are the steps to place an order:

  1. Choose your print and frame package, whether it’s under glass or on canvas, and decide if you want it unframed or framed in a float frame.
  2. Look through the options for printing and framing, such as paper type, matting, and frame color.
  3. Upload your file, ensuring it is either in JPEG or PDF format.
  4. When you proceed to checkout, you’ll receive an order confirmation with written details of your uploaded image. You can also see the image in your cart.
  5. Note that the file should be between 4MB and 48MB in size for successful uploading.

That’s it! Enjoy your custom print and frame package.

Shipping or pick up from store.

Select Pick up from 5.25 Industry Drive OR shipping. Add your postcode to the shipping location and you will be a quote and options from our shipping company. Select your option.

Complete the shipping details and move to checkout.

Products we use

Paper 

One of our key offerings is Hahnemühle Fine Art cotton rag paper. This paper is renowned in the industry for its exceptional quality and archival properties. Made from 100% cotton fibers, this paper provides a distinct texture that adds depth and character to each print. Whether you’re printing vibrant colors or subtle black and white images, Hahnemühle Fine Art paper ensures accurate and visually stunning results.

In addition to our paper options, we also specialize in Epson Pearl Lustre photo paper. This paper is specially designed to provide a combination of stunning image clarity and a subtle pearl-like texture. It enhances the overall aesthetic of the print, making it a popular choice for photographers and artists. With our Epson printers, we can assure you that the color accuracy and sharpness of your artwork will be faithfully reproduced on this high-quality photo paper.

For those looking for a more contemporary and textured look, we offer Epson Satin finish Canvas. This canvas is specially coated to provide fade resistance and long-lasting quality. The satin finish adds a touch of elegance to any print, giving it a professional and polished appearance. Our printing technology ensures that the colors on the canvas pop and the details of your artwork are meticulously preserved.

Frames

Our timber frames are crafted from sustainably sourced forest plantations, ensuring minimal impact on the environment while also promoting responsible forestry practices.

The flat frames start at 20mm wide and 20mm deep.

For the A1 – we use a 30mm wide flat timber frame with 20mm depth off wall.

Box frames are 20mm face and 40mm off the wall with the photo framed at the front of the frame. These give your work a look of importance and sit 40mm off the wall.

CANVAS FRAMES: In addition to our flat and box frames, we also offer a unique float frame style for our canvas prints. This style is characterized by a 5mm width across the face and a generous 40mm depth off the wall. Sometimes referred to as a shadow box frame, the float frame creates a captivating illusion that the artwork is suspended, adding an extra layer of visual interest and depth.

Mat Board

When selecting your desired matting option, you have the choice between classic white or sleek black. Whichever option you choose, the matting acts as a visually stunning border between your photograph and the timber frame, creating a generous 50mm border that enhances the overall presentation.

The inclusion of a mat board not only adds an element of elegance to your image but also allows for greater artistic expression. The border provides a visual separation between your photo and the frame, drawing the viewer’s attention to the intricate details and colors captured in your image.

On the other hand, if you prefer a more contemporary look or have a large-format print, you can opt to forgo the mat board. By doing so, your print will occupy the entire frame, allowing for a larger display that will command attention and make a bold statement in any room.

No matter which option you choose, our goal is to ensure that your memories are showcased in the best possible way.

Finishing Your Frame

Perspex

In our frames are made of high-quality Perspex, ranging in thickness from 2mm to 3mm. They come with stainless steel hanging wire and felt bumpers for wall protection. The backing is sealed with framing tape for moisture and insect prevention.

For canvas prints, we offer a mirror wrap and include hangers and taped edges. Additionally, float frames come with foam core backing for added support.

All of the frames are handcrafted in our workshop.  Your prints are printed in our print studio here in Tweed Heads. 

On line orders are a priority and the turn time is between 3 and 5 days depending on the size of your order. 

Courier time is on top of that and you will receive tracking in regard to your order. 

PACKAGING – environmental commitment

We are introducing enviro friendly packaging that is able to be reused or which breaks down in the environment.

Individually, designed raw cardboard  boxes will bring you your frames.  Wrapped in eco- friendly  wrap with minimum impact on the environment.

Our business recycles cardboard and paper and glass. We are moving into a paperless business with new technology.

Our frames are sourced in specifically planted forests that are sustainable.

Guarantee. All of our custom framing is fully guaranteed. See our terms and conditions.

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Coastal Framing and Design