Website Shop - Help Guide – Coastal Framing and Design %
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Website Shop – Help Guide

How To Use Our Online Store

We’ve made this shopping site as easy as possible, but there are some things that you may need to know to help you with your experience for ordering your print and frame packages.

CONTACT: tayla@coastalframinganddesign.com for assistance or phone shop: 0755234101 and ask for Tayla.

As our site is new, we greatly appreciate any feedback, comments or ideas that may improve our customer experience.

Online ordering is not only better value for money but a priority in the workflow. We aim for a 14 day turn around and then you’re shipping after that.

File Sizes to Achieve the Best Quality Prints

  • A4 print size: Best pixels: 6MB, Minimum size file for an OK print: 4MB
  • A3 print size: Best pixels: 15MB, Minimum size file for an OK print: 6MB
  • 42cm x 42cm print size: Best pixels: 18MB, Minimum size file for an OK print: 12MB
  • A2 print size: Best pixels: 18MB – 20MB, Minimum size file for an OK print: 14MB
  • A1 print size: Best pixels: 20MB – for a fuller quality, files up to 40MB.

Quality Control

  • We Print in 300DPI for paper and 250DPI on Canvas 
  • WordPress uploads up to 50MB; You may need to place 2 orders if you are ordering multiple frames. 
  • This site accepts JPEG and PDF files only.

Online Order Process

Here are the steps to place an order:

  1. Choose your print and frame package, whether it’s under glass or on canvas, and decide if you want it unframed or framed in a float frame.
  2. Look through the options for printing and framing, such as paper type, matting, and frame color.
  3. Upload your file, ensuring it is either in JPEG or PDF format.
  4. When you proceed to checkout, you’ll receive an order confirmation with written details of your uploaded image. You can also see the image in your cart.
  5. Note that the file should be between 4MB and 48MB in size for successful uploading.

That’s it! Enjoy your custom print and frame package.

Printing and Framing Products

Paper

One of our key offerings is Hahnemühle Fine Art cotton rag paper. This paper is renowned in the industry for its exceptional quality and archival properties. Made from 100% cotton fibers, this paper provides a distinct texture that adds depth and character to each print. Whether you’re printing vibrant colors or subtle black and white images, Hahnemühle Fine Art paper ensures accurate and visually stunning results.

In addition to our paper options, we also specialize in Epson Pearl Lustre photo paper. This paper is designed to provide a combination of stunning image clarity and a subtle pearl-like texture. It enhances the overall aesthetic of the print, making it a popular choice for photographers and artists. With our Epson printers, we can assure you that the color accuracy and sharpness of your artwork will be faithfully reproduced on this high-quality photo paper.

For those looking for a more contemporary and textured look, we offer Epson Satin finish Canvas. This canvas is coated to provide fade resistance and long-lasting quality. The satin finish adds a touch of elegance to any print, giving it a professional and polished appearance. Our printing technology ensures that the colors on the canvas pop and the details of your artwork are meticulously preserved.

Frames

Our timber frames are flat frames start ingat 20mm wide and 20mm deep.

For the A1 – we use a 30mm wide flat timber frame with 20mm depth off wall.

Box frames are 20mm face and 40mm off the wall with the photo framed at the front of the frame. These give your work a look of importance and sit 40mm off the wall.

Canvas Frames: Canvas prints can be printed onto canvas and stretched only. The canvas is stretched over a stretcher bar and taped for neatness. A hanger is added.

A stretched canvas can have a ‘float’ frame added to it. This style is characterized by a 5mm width across the face and a generous 40mm depth off the wall.

You can order in an oak, black or white float frame to surround your canvas stretch.

Mat Board

MAT BOARD OPTION: When selecting your desired matting option, you have the choice between classic white or sleek black. Whichever option you choose, the matting acts as a visually stunning border between your photograph and the timber frame, creating a generous 50mm border that enhances the overall presentation.

The inclusion of a mat board not only adds an element of elegance to your image but also allows for greater artistic expression. The border provides a visual separation between your photo and the frame, drawing the viewer’s attention to the intricate details and colors captured in your image.

No Mat Board: On the other hand, if you prefer a more contemporary look or have a large-format print, you can opt to forgo the mat board. By doing so, your print will occupy the entire frame, allowing for a larger display that will command attention and make a bold statement in any room.

No matter which option you choose, our goal is to ensure that your memories are showcased in the best possible way.

Finishing Your Frame

Perspex/Acrylic

In our frames are finished with high-quality Perspex, ranging in thickness from 2mm to 3mm.

Perspex looks the same as glass with a soft shine. It is lighter weight than glass, unbreakable and necessary for shipping.

All frames come with a stainless steel hanging wire and felt bumpers for wall protection. The backing is acid free foam core and the frame is sealed with framing tape to protect from moisture and insect damage.

For canvas prints, we offer a mirror wrap and include hangers and taped edges. Additionally, float frames come with foam core backing for added support.

All of the frames are handcrafted in our workshop.  Your prints are printed in our print studio here in Tweed Heads. 

On line orders are a priority and the turn time is between 3 and 5 days depending on the size of your order. 

Courier time is on top of that and you will receive a tracking notification in regard to your order. 

Thank you for considering us for your Printing and Framing Needs.

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Coastal Framing and Design